Ridgemoor is an eight-bed residential service for adults with learning disabilities, operating from two bungalows in Leominster.
Our core focus is on delivering innovative, personalised care within a supportive residential setting - for residents, their families, and visiting professionals alike.
By working closely with everyone, the team empower residents to develop their independence and build meaningful connections within the local community, ultimately enriching the quality of life for everyone involved in the Ridgemoor journey.
When I have visited I have always been made to feel very welcome and really like the fact that the management have an open door policy. It is clear that the staff have compassion, care, empathy and kindness in caring for all the residents. Well done to all the staff at Ridgemoor.
I have witnessed staff going above and beyond to meet resident’s changing needs. Staff strive to understand the person behind the presentation to inform person-centred care. Ridgemoor has always felt homely and comfortable on my visits, with residents appearing content and relaxed.
Relatives and representatives all shared positive feedback on the care and support provided to people at Ridgemoor Road.
Paula has worked in health and social care, in and around Herefordshire, for almost 30 years. During her career, Paula has had a range of roles, all of which have been integral to the health and wellbeing of those she supports. Paula joined Hoople Care in 2022 and later became Registered Manager for Ridgemoor Road. Paula is committed to delivering high-quality, person-centred care: "I couldn't imagine working in any other sector. I embrace the challenges each day presents and love being a part of Team Ridgemoor. I feel privileged to experience being a part of the lives of the residents we care for."
Stephen joined Hoople in 2020, bringing with him over 20 years of senior management experience across Care Quality Commission (CQC) and Ofsted-regulated Further Education (FE) services. He has a proven track record of leading high-performing teams and managing complex, outcome-focused contracts across England and Wales. At Hoople, Stephen is instrumental in the strategic direction of our CQC-registered services. Leveraging his extensive background in care, further education, and welfare-to-work programmes, he ensures our services not only meet but exceed regulatory standards. A key part of Stephen’s leadership has been championing the digital transformation of our care services. Under his guidance, Hoople has embraced innovative technologies to enhance service delivery, improve operational efficiency, and ensure better outcomes for the individuals we support. His forward-thinking approach is helping to future-proof our services and align them with the evolving needs of the care sector.
Alan has been in the care industry for 18 years. He has broad experience over the various care sectors and is passionate about care in general. “I love working directly with people to make a difference and make them feel dignified and valued at all times. It is a pleasure and privilege to be able to work with teams who have the same ethos.”
Tammy joined Hoople Care as Quality Manager in January 2024, bringing with her many years of experience in the care sector, along with a training and assessing background. Prior to starting at Hoople, Tammy was the Quality & Review Lead for Herefordshire Council. Tammy has a passion for ensuring that those in need of support receive the best care experience possible. She supports Hoople Care to meet CQC standards and legislation, and works closely with the care teams to develop, monitor and support service improvements.
The Mallards
Ridgemoor Road
Leominster
HR6 8UN